Shipping, Return, Privacy, and Copyright Policies for Soya Essence, Inc.
We accept MasterCard, Visa, Discover, and American Express online as well as check or money order via postal mail service. All amounts are in US dollars (USD).
Shipping by USPS Priority Mail unless otherwise specified by customer. Orders totaling $999 or less ship within 24-48 hours. All orders totaling more than $999 are subject to an extended processing time. Call for wholesale information.
If you would like faster shipping, please contact us. Orders totaling more than $240 may be subject to additional shipping charges.
Free Shipping Limitations
Orders outside the Continental U.S. (lower 48 states)
All sales are final. No Returns--Exchanges only, 30 days from date of purchase. Damaged goods (not because of weather conditions) will be replaced by the manufacturer and shipping costs will be covered by the manufacturer as well. An Exchange Request Form must be filled out and sent to Soya Essence Inc. to obtain an exchange. Call (316) 943-0031 to obtain your Exchange Request Form.
Wholesale Accounts: contact Soya Essence Inc. 316-943-0031
We at Soya Essence, Inc. recognize your concerns about the privacy of your personal information. We are committed to insuring that the information you give to us is kept in strictest confidence, therefore, we have adopted the following policy regarding how the information you share with Soya Essence, Inc. is used and maintained:
- Soya Essence, Inc. does not sell or share the personal information you give to us with any other entity for the purpose of marketing their products or services to you.
- We may share information with other entities that assist us in providing our products and services to our clients in the normal course of business. We will disclose only the minimum amount of information necessary for us to offer our products or services to you.
- We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
- We restrict access to the information you give to us to those of our employees who need to know that information to provide products and services to you. We at Soya Essence, Inc. are diligent in our efforts to keep the information you give to us confidential. Confidentiality is one of our main responsibilities in our continuing efforts to provide you with services and keep your trust.
All media, text, images, logos, software, artwork, and other information contained on this web site are owned or licensed by or to Soya Essence, Inc. and protected under U.S. copyright law. This includes but is not limited to the design, arrangement, layout, and presentation of said materials. Copyright gives Soya Essence, Inc. exclusive right to reproduce, distribute, perform, display, or license a given work. Federal law prohibits any and all unauthorized use of Soya Essence, Inc.'s copyrights without express written permission from Soya Essence, Inc.